職場上每天要說的10句話
1. "Heres what Im thinking."
1. “我是這樣想的。”
Youre in charge, but that doesnt mean youre smarter, savvier, or more insightful than everyone else. Give reasons. Justify with logic, not with position or authority.Authority can make you "right,"but collaboration makes everyone right--and makes everyone pull together.
你是負責人，但這並不意味著你比別人更聰明、精明、或更有遠見。給出理由。用邏輯證明，而不是用職位或權威。權力可以讓你“正確”，但協作讓每個人都正確——也讓大家齊心協力。
2. "I was wrong."
2. “我錯了。”
When youre wrong, say youre wrong. You wont lose respect--youll gain it.
當你犯錯時，說你錯了。你不會失去尊重——反而會得到尊重。
3. "That was awesome."
3. “這太棒了。”
No one gets enough praise. Pick someone--pick anyone--who did something well and say, "Wow, that was great how you..."Praise is a gift that costs the giver nothing but is priceless to the recipient. Start praising. The people around you will love you for it--and youll like yourself a little better, too.
再怎麼讚美別人也不為過。選一個人——挑任何人都可以——他做了件好事然後你說：“哇，你做了……是多麼棒啊”讚美這個禮物不需要成本，但對接受者來說是無價的。開始讚揚吧。你周圍的'人會因此喜歡你——你也會多喜歡自己一點。
4. "Youre welcome."
4. “不客氣。”
Think about a time you gave a gift and the recipient seemed uncomfortable or awkward. Their reaction took away a little of the fun for you, right?Dont let thanks, congratulations, or praise be all about you. Make it about the other person, too.
想想你送了別人禮物，對方卻表現得不太舒服或尷尬侷促的時候。這樣的反應讓你沒了些樂趣，是嗎？別隻想著得到感謝、祝賀或讚美。也跟別人說這些吧。
5. "Can you help me?"
5. “你能幫我嗎?”
When you need help, regardless of the type of help you need or the person you need it from, just say, sincerely and humbly, "Can you help me?"I promise youll get help. And in the process youll show vulnerability, respect, and a willingness to listen--which are all qualities of a great leader.
當你需要幫助，不管你需要哪種幫助或者你需要誰幫忙，只要真誠謙恭地說：“你能幫我嗎？”我保證你會得到幫助。在這個過程中，你會表現出脆弱、尊重和傾聽的意願——這些都是偉大領導的品質。
6. "Im sorry."
6. “對不起。”
We all make mistakes, so we all have things we need to apologize for: words, actions, omissions, failing to step up, show support...
我們都會犯錯，所以都有需要道歉的事：言語、行為、遺漏、沒有跟進、表現支援……
Say youre sorry, say why youre sorry, and take all the blame. No less. No more.Then you both get to make the freshest of fresh starts.
說對不起，說感到抱歉的原因，承擔所有責任。別偷工減料或畫蛇添足。然後大家都重新開始。
7. "Can you show me?"
7. “你能做給我看嗎？”
Advice is temporary;knowledge is forever. Knowing what to do helps, but knowing how or why to do it means everything.Dont just ask for input. Ask to be taught or trained.
建議是暫時的；知識是永遠的。知道要做什麼能幫上忙，但知道怎麼做或為什麼做最有用。別隻要求把事情做完。多學習、多嘗試。
8. "Let me give you a hand."
8. “讓我幫你一下。”
Many people see asking for help as a sign of weakness. So, many people hesitate to ask for help.But everyone needs help.Find something you can help with. Say "Ive got a few minutes. Can I help you finish that?"Offer in a way that feels collaborative, not patronizing.
許多人認為尋求幫助是弱者的標誌。所以，很多人不知道該不該尋求幫助。但每個人都需要幫忙。找到你可以幫忙處理的事。說“我有幾分鐘。我可以幫你完成嗎？”提供幫助時要讓別人覺得你在協助他們，而不要表現出態度傲慢。
9. "I love you."
9. “我愛你。”
No, not at work, but everywhere you mean it--and every time you feel it.
不，不一定要在工作時說，而是你真心實意想說的時候——每次你感覺到愛的時候。
10. “Nothing.”
10. “沒什麼。”
Sometimes the best thing to say is nothing. If youre upset, frustrated, or angry, stay quiet. You may think venting will make you feel better, but it never does.Youll never recover from the damage you inflict on an employees self-esteem.Be quiet until you know exactly what to say--and exactly what affect your words will have.
有時最好的話是沉默。如果你難過、沮喪或生氣了，保持安靜。你可能認為發洩會讓你感覺好些，但事實從來不是這樣。你永遠無法彌補你給員工自尊帶來的損害。保持安靜，直到你知道該說什麼——也知道你的話會有什麼影響。